Use our secure website or call us at 1-888-269-1600. Please have your ordering information and credit card handy. We accept Visa, MasterCard, checks and money orders.
Some products are available in very limited quantities and we apologize if you order an item that is no longer available. We will notify you promptly if an item you have ordered is out of stock.
We process orders within 2 business days of receipt. Please allow 5-7 days for delivery via UPS Ground. If you are ordering in Indiana, we are required to charge sales tax. Should state tax rates or laws change, we are required to collect the tax in effect on the date of your order. Any orders to be shipped outside the Continental US will be charged postage plus a small handling fee. Orders under $50 will be charged a $3.00 handling fee, while orders over $50 will be charged a $5.00 fee.
Express Shipping: For faster delivery, you may request Express Service for an additional charge. Please call in your order.
If, for any reason, you would like to return an item, just send it back to us within 30 days of your purchase date, and we will credit your credit card, less shipping charges.
The product must be in its original, unopened packaging, undamaged.
If you would like to discuss your level of satisfaction with any of our products or our customer service, please call (888) 269-1600 or e-mail info@diecastalley.com.
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